PAYMENT OPTIONS

We accept the following major credit cards: Visa, MasterCard, American Express and Discover.
We also accept personal checks and money wires, but these arrangements are made through our customer care department.



RETURN POLICY


We offer a 7 day return policy on most products. To return items that you purchased, call our customer care department at 678-518-5911 or email us at customerservice@shopavc.com. Please give us your order number and contact information. You will receive an RMA number, which you should mark on the outside of the box when you return it.
Please note that some items, such as jewelry items that we have sized for you, are non-returnable.
Also note that the Buyers Premium on auction items is not refundable.

Canceling Your Order

Please call customer care at 678-518-5911 or email us at customerservice@shopavc.com




We’re here to answer any questions

America's Value Channel is committed to customer satisfaction. If you have any questions or concerns, please get in touch with our customer care department.

Phone Orders: 1-866-518-5933
Daily during show hours
Customer Care: 1-678-518-5911
Monday - Friday, 10:30am - 6:30pm Eastern Time
Email: customerservice@shopavc.com
Our Mailing
Address:
AVC: America’s Value Channel
5933 Peachtree Industrial Blvd., Suite C
Peachtree Corners, GA 30092

PRIVACY POLICY

At America's Value Channel we are committed to honoring the privacy of our on-line customers and visitors to our Web sites. We recognize the importance to you of maintaining an appropriate level of privacy and security for the personal information we collect from you over the Internet. The following discloses our Web site information gathering and use practices and is limited to the protection and use of personal information collected by us in the online environment. Your access to and use of our site are subject to this policy and any other terms of use or policies posted by us. Please note that this privacy statement applies only to America's Value Channel’s site.

What Kind of Information Does America's Value Channel Collect and Use?

The only personally identifiable information we collect about visitors is provided voluntarily. In general, you can visit our Web site without telling us who you are or revealing any personal information about yourself. However, some portions of our Web site may be accessible only to users who have registered with us and may be asked to provide certain information as part of the registration or login process.

Who has access to this information?

We will not make visitor or customer-specific information that is gathered on our site available to unaffiliated organizations for commercial purposes unrelated to your business with America's Value Channel. America's Value Channel will use this information to help us deliver the services you have requested, or to design or offer specific products or services that we believe will be useful to you. While we may use this information to contact you or to send materials to you for marketing purposes, we will take commercially reasonable steps to safeguard such information from unauthorized access by any other parties.

Who would we share information with?

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of America's Value Channel Terms of Use, or as otherwise required by law.

Age Requirement

America's Value Channel recognizes the importance of children's safety and privacy on the Internet. For this reason and to comply with certain laws, we do not accept customers under the age 18.


America's Value Channel maintains physical, electronic and procedural safeguards designed to protect the confidentiality of personal information provided by you at our Web site. For example, your order information and payments processed through our Web site require personal transactional information provided by you to be sent in a "Secure Session.” This provides the information to help prevent unauthorized parties from reading it. We regularly test and update our technology to help protect your personal information. However, such precautions do not guarantee that our Web site is invulnerable to all security breaches. America's Value Channel makes no warranty, guarantee, or representation that use of our Web site is protected from all viruses, security threats or other vulnerabilities and that your information will always be secure.

Feedback

If you have any questions or comments about this privacy statement, your dealings with this Web site, or if you find that we have any incorrect information concerning you or any of your accounts with us, you may contact us at info@shopavc.com.


© 2019 America’s Value Channel. All rights reserved.